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Billing

By bdavis
In
Posted February 8, 2017

What if there is a mistake on my statement?

If you have billing questions, please call a Billing Representative. Hours: Mon. – Fri., 8 a.m. – 5 p.m. Phone: 330-202-3807 Toll-free: 800-638-3232  Ext 3807

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By bdavis
In
Posted February 8, 2017

May I pay my bill with a credit card?

Yes. The Village Network accepts Visa, MasterCard, Discover and American Express. One-time credit card payments without a user registration can be made by clicking the “Pay My Bill” [...]

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By bdavis
In
Posted February 8, 2017

What if I cannot pay the amount I owe in full?

You may contact a billing representative at 330-202-3807 or toll-free at 800-638-3232 Ext 3807 to discuss payment options.  You may also establish a payment plan by contacting our Accounting [...]

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By bdavis
In
Posted February 8, 2017

What is the $25 “No Show” charge on my statement?

The Village Network requires a 24 hour cancellation notice. Failure to comply with this notice may result in a $25.00 no-show fee.

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By bdavis
In
Posted February 8, 2017

How often will I receive a statement from The Village Network?

Each month, you’ll receive a statement that lists what you owe. If your insurance plan does not cover the services you received, or you have not met your deductible, you are financially [...]

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By bdavis
In
Posted February 8, 2017

Do you offer payment plans?

In many cases, we can help establish a 6 or 12 month interest-free payment plan. To discuss payment options, please call our Accounting Director at 330-202-3838.

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By bdavis
In
Posted February 8, 2017

How can I reach a billing representative?

For help with our online bill-pay option, please contact a billing representative at 330-202-3807 or toll-free at 800-638-3232 Ext 3807.

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The Village Network    partnerships for a brighter future
The Village Network is an experienced, multi-discipline behavioral health organization helping youth and families become resilient, healthy and have brighter futures.
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2000 Noble Drive
Wooster, OH 44691
800-638-3232
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