What if there is a mistake on my statement?
If you have billing questions, please call a Billing Representative. Hours: Mon. – Fri., 8 a.m. – 5 p.m. Phone: 330-202-3807 Toll-free: 800-638-3232 Ext 3807
May I pay my bill with a credit card?
Yes. The Village Network accepts Visa, MasterCard, Discover and American Express. One-time credit card payments without a user registration can be made by clicking the “Pay My Bill” [...]
What if I cannot pay the amount I owe in full?
You may contact a billing representative at 330-202-3807 or toll-free at 800-638-3232 Ext 3807 to discuss payment options. You may also establish a payment plan by contacting our Accounting [...]
What is the $25 “No Show” charge on my statement?
The Village Network requires a 24 hour cancellation notice. Failure to comply with this notice may result in a $25.00 no-show fee.
How often will I receive a statement from The Village Network?
Each month, you’ll receive a statement that lists what you owe. If your insurance plan does not cover the services you received, or you have not met your deductible, you are financially [...]
Do you offer payment plans?
In many cases, we can help establish a 6 or 12 month interest-free payment plan. To discuss payment options, please call our Accounting Director at 330-202-3838.
How can I reach a billing representative?
For help with our online bill-pay option, please contact a billing representative at 330-202-3807 or toll-free at 800-638-3232 Ext 3807.
